We have all faced cars that had multiple concerns that were interlocked together or seemed to be related. Sometimes creating one single complaint or sometimes creating multiple customer concerns. In our shop we find these types are jobs are going to have a positive outcome if you keep the customer well informed up front …
Chevy Equinox Failing Inspection Aside from diagnosing hard to fix cars for other shops, we get our fair share from the general consumer. Sometimes they are referred to us by another garage, but we also get some referred to us from the State of Delaware’s Department of Motor Vehicle Inspection Division. In Delaware, all safety …
What to check when everything has been replaced? Often my shop encounters jobs that have taken a tour around our fair state and had multiple failed attempts to diagnose and repair. In our trade, these cars are often referred to as “unfixable” and often are abandoned by their owner due to the belief that the …
If economics matter, make sure to do the math before trading your old ride. It is not unusual to have a customer in my shop who must ponder whether it is time to replace their current car or invest a significant amount of money into keeping it reliable. Sometimes it is a brand new customer …
Everything is Connected! Seems like the latest catch phrase on our trade is telematics. Everywhere you go people are dropping this 10 letter word about as much as John Travolta said groovy back in the 70’s. While not a new concept, some believe this is potentially the next big challenge for the auto body and …
The Philadelphia Auto Show is a great place to scope out emerging technologies. The Philly Auto show is one of the largest in the nation. Boasting 700,000 square feet of space and showcasing 700 brand new and prototype cars, the Philly Auto show is an ideal place to find out what new technologies are emerging …
Dive into any technician forum or open any technical magazine and you are likely to encounter an article indicating that our trade is desperate to find new technicians to replace those who are closing in on retirement. The automotive trade, in particular, requires a balance of intelligence and reasonable physical conditioning. The ideal person that …
What to look for when buying a used ride. People throw away the best stuff. Talk to any trash hauler and they will tell you stories about perfect condition TVs, furniture, tools and, yes, even cars that they scored in someone’s trash pile. In today’s day and age automobiles can easily last 300,000-400,000 miles with …
Inexpensive Hi-tech tools many don’t think to buy. Sitting in bed the other night, while it was 14F, out I wanted to turn the heater up a few degrees. 10 years ago this would have meant getting out of bed, trudging down the steps and adjusting the thermostat. But in 2016 I just reach over …
High Tech Tools You Need In Today’s Auto Repair Shop Read More »
